Delivery: (Information, Timeframes & Insurance)



For peace of mind...


We guarantee the arrival
of all items or you will get your money back.
 
All orders posted in Australia are fully insured/covered by JG Jewellers.
 
All parcels sent outside Australia will be covered by JG Jewellers up to the value of $100
(Over this amount we ask that overseas customers pay extra for insurance cover).
 
This means that if after 4 weeks (6 weeks for overseas customers) your package has still not arrived, We will refund you the amount in full.

Packaging, Sending & time for Arrival...

Each item comes in a clear small bag inside a satin pouch (or gift box if item is a ring). We send item/s through Australian Post in a padded envelope. We Guarantee to send all item/s within 24 hours (excludes weekends and public holidays) of being purchased or we will refund you $10. We will email you when we have posted the item.

Please allow 2-7 days to receive your package (in Australia), occasionally for remote areas it takes longer.

Australian Customers: If you spend over $100 we will send your package via express post (For Customers outside Australia: If there was an express-post option which was at a reasonable price we would also offer it, but I am sorry there isn't one ;-(.

For customers outside Australia: goods can take up to 10-15 days. However, Christmas Holidays, Strikes, and other unforeseen events can delay your package. Please contact us if after 3 weeks you have not received the item.

 
Prices...
 
Shipping cost for Australian customers is:

Shipping cost for International (outside Australia) customers  is:




Latest Product Reviews and Testimonials by our Customers


From Lizzie, in Central Victoria My pendant is beautiful and fantastic value for money. Its very well made and we are impressed by the quality. I was thrilled to acquire it because I already have a round garnet pendant of yours & I have had just so many compliments on that one. Thanks for being you! Do I ever need to go into a jewellers in my local city? Probably not!

LIZZIE, Australia (11-11-2011)

Great quality item and just as described. Super fast shipping and professional service. Pleasure to deal with.

Neil, Australia (07-11-2011)

the person for whom I purchased this has not yet received it and not being an expert on opals I cannot comment on good the item is. This much I can say, I am most impressed with the customer service of JGJJewellers. Thanks to everyone involved and especcially to Geoff for being so prompt when answeing my enquiries.

Ian, Australia (30-10-2011)


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