Refund Policy

All of the items displayed on this website are hand-crafted by professional jewellery makers. We inspect each and every item carefully before listing and posting.
 
For your complete peace of mind...
  1. We will refund the purchase price unconditionally if we are contacted within 7 days (after you receive the item). However, we do not give a refund for the initial postage cost and you are responsible for all return shipping and insurance.
  2. Each item comes with a 12 month (full refund) guarantee if there is a fault due to manufacturing.
We reserve the right to refuse refunding those who do not contact us with-in 7 days of the item/s being received.

Finally...We want our customers to be happy with our jewellery and our service. We aim to deliver to you a quality product and also 100% peace of mind. Please contact us if you have any questions.
 

Testimonials

"Hi, Just wanted to thank you for fast service and an absolutely beautiful ring. My friend will love it!.The feedback that I have left you is very positive and you are officially on my FAVOURITES LIST. Thank you once again. Kind Regards, Mia" (mzer7960)
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